Frequently asked questions

Q: Are you open on Public Holidays?
A: We are open all Public Holidays except for Christmas Day and Boxing Day

Q: What are your opening hours?
A: We are open 6am to 4:30pm 7 days a week

Q: Can I buy cold pies to take away?
A: Yes you can buy cold pies to take away in store, flavours are subject to availability

Q: How do I reheat the pies?
A: If the pies are frozen:
Preheat the oven to 140 degrees Celsius, place the pies into hot oven, bake for 45 minutes or until piping hot in the centre.

If the pies are chilled or defrosted:
Preheat the oven to 140 degrees Celsius, place the pies into hot oven, bake for 25-30 minutes or until piping hot in the centre.

Pro Tip: if you place an oven safe container of water in the oven with the pies the pastry will not dry out, this will keep your pastry crisp and flaky.

Q: What is the average price of the pies?
A: Our pies range from $6.00 to $10.00 each.

Q: How do I order pies online?
A: You can place an order by using the Contact Us form on our website or by emailing us directly at: fairliebakehouse@gmail.com

Q: Can you ship pies overseas?
A: No, at this time our pies are only available in New Zealand.

Q: Do you cater for special dietary requirements?
A: Yes, we can cater for a range of dietary requirements, these include Vegan, Gluten Free, Dairy Free and Vegetarian. If you have a special requirement, please feel free to contact us to confirm availability.

Q: The Bakehouse looks like an awesome place to work! Who do I send my CV to?
A: You can email your CV and Cover Letter to Sophia Osborne at: fairliebakehouse@gmail.com

Q: Your pies are so nice, where else can I purchase them?
A: We have a number of stockists around New Zealand please refer to our Stockists page for a list of those in your area.